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Articles by Bhrugu Pange

Bhrugu leads our Technology Services group advising clients on technology strategy and implementation with responsibility for the development of technology products, services, and solutions that enable AArete client service teams worldwide to drive client performance improvement and digital transformation programs. He directs an international team of designers, technologists, and MBAs in building and integrating commercial and open-source platforms in analytics, data engineering/big data, data science, custom application development, and UX/UI design.

Harnessing Data to Make the Right Retail Experience Happen

Here’s a scenario you may find familiar: You try to return a pair of pants you bought online via a store’s mobile app, which gives you a number to call; the representative on the other end of the line can’t find your order number and you don’t know it either; it’s a time-consuming and frustrating experience.