This is an AArete rithmiqAI Insight Situation For a large telecommunications company, incident resolution was taking too long, resulting in $1M+ annual SLA penalties. The company was unable to identify where the lag in response was occurring using traditional business intelligence reporting and metrics. Approach Process Mining modules mapped work through a variety of systems which…
Category: Strategy & Change Management
AArete implements business strategies and change management solutions to help organizations optimize efficiencies, navigate challenges or change for sustainable growth. Read about our breadth of work.